Contact Details for Emergency Situations

Police, Fire or Ambulance: 999 for immediate, life-threatening emergencies. For non-emergency dial 101 for Lincolnshire Police.

useful numbers

 

Gas: 0800 111 999

Electricity:  National Grid emergency contact: 0800 678 3105 (main network outages).

Anglian Water (24-hour helpline):   03457 145 145 

For non-emergency situations, several other useful numbers are available:

Situation Number
Immediate danger/life-threatening emergency 999
Police non-emergency (e.g., reporting a crime not in progress) 101
Medical advice (non-emergency, when unsure what to do) 111
Gas leak/carbon monoxide incident 0800 111 999
Electricity power cut or electrical danger 105
Anglian Water (24-hour helpline) 03457 145 145 
Crimestoppers (anonymous crime reporting) 0800 555 111
Action Fraud:  The National Fraud & Cyber Crime Reporting
Centre 
0300 123 2040
Anti-Terrorist Hotline 0800 789 321
Lincolnshire County Council Highways (dangerous roads,
potholes, flooding)
01522 782070
Environment Agency Floodline 0345 988 1188
 
Mental Health Support
If you or someone you know is experiencing a mental health crisis, you can access local urgent mental health support 24/7 by calling NHS 111 and selecting the mental health option. 
Other support lines include:
  • Lincolnshire Here4You line (children and young people): 0800 234 6342
  • Samaritans: 116 123
  • Shout (text service for crisis support): Text "SHOUT" to 85258 
 
Access Needs
  • Hearing or speech impairment: Pre-register with the emergencySMS service to text emergency services.
  • British Sign Language (BSL) users: Use the 999 BSL service to connect with an interpreter. 

Other useful numbers

Emotional Support

Alcoholics Anonymous Helpline;  0800 9177650

Bereavement Support Helplpine:  030 0303 1897

Childline (for those under 19):  0800 11 11

Edan (Lincs Domestic Abuse Service):  01522 510041

N.S.P.C.C:   0808 800 5000

Parent Line Plus:    0808 800 2222

Refuge (women & children 24 hr domestic abuse):  0808 801 0327

Relate (appointment only):  01476 592921

Respect (helpline for male victims of domestic abuse):  0808 801 0327

Sane (emotional support):  07984 967708 (leave details and they will call back)

Text helpline (feeling low, anxious or lonely).  Text "Shout" to 85258

The Samaritans:  116123

Victim Support:  0808 168 9111

Hospitals

Peterbourough Hospital:   01733 678000

Stamford  & Rutland Hospital - No Accident & Emergency;  01733 678000

Fitzwilliam Hospital:  01733 261717 

Lincoln County Hospital:  01522 512512

Grantham & District Hospital:  01476 565232

NHS 111 service:  111

Local Authorities

Lincolnshire County Council:  01522 552222

South Kesteven District Council:  01476 406080

Local Police

Crimestoppers:  0800 555111

Emergency:  999

Bourne Police Station:     01522 532222      Local Police Helpline:  101

Stamford Police Station:  01522 532222      Local Police Helpline:  101

MEMBER OF PARLIAMENT

Alicia Kearns MP
Parliamentary Address:
House of Commons
London
SW1A 0AA
Phone: 020 7219 3000
Email Address: alicia.kearns.mp@parliament.uk

Constituency Address:
6 Market Street
Oakham
Rutland
LE15 6DY
Phone: 01572 360385 or 07774 201286
Email Address: alicia.kearns.mp@parliament.uk

PRACTICAL SUPPORT

Citizens Advice Bureau:  03444 111 444

Home Start Lincolnshire:  01507 308030

Lincolnshire Coronovirus Helpline:  01522 782189

National Debtline:  0808 808 4000

National Debt Govt. Help:  0800 002 9051

Bourne Food Bank: The Butterfield Centre, 2 North Rd, Bourne PE10 9AP  Phone: 01778 782365

Tax Credit Helpline:  0845 300 3900

TRAVEL INFORMATION

Highways Information Line:  0300 123 5000

National Rail Information:  08457 484950    www.nationalrail.co.uk

Travel Line:  0871 200 2233

UTILITIES

Anglian Water Customer Service:  03457 145145

Cadent Gas:  0800 111 999

Floodline:  0845 988 1188